Outstanding
Invoices out
Next reminder
On the free plan, invoice details lock once sent.
Your client’s email is on its way.
Overdue statements go out on a schedule you set.
Address, bank and tax details and invoice defaults, on one page.
Settings
Every new invoice starts with these details. You can still change them on a single invoice.
Billing details
Add the details your finance team needs. No account, one page.
Burr never holds your payment. These details go straight to the person invoicing you.
The creator locked this delivery to one email address. Enter the address it was sent to and we'll send a 6-digit code.
Code sent. Check your inbox.
Download links from this delivery no longer work. Contact the creator if you still need the files.
Back to dashboard
Invoice to
Selections introduces great work. Each edition features creators, studios, or businesses, shown beside the invoices people send on Burr.
It is not advertising, and nothing here is sold. Every entry is read by a person and chosen on the work.
Pricing
Pro is for people who invoice every week.
£0
£17a month
£7a month
£2each
Offered when you send
Prices in pounds and include VAT where it applies. Pro renews monthly at the price shown until you cancel, and you can cancel any time from Settings. Burr never takes a cut of your invoices. Card payments run through Stripe.
Burr builds infrastructure for creative business. Creative work has always existed. The business around it has never caught up. The problem is simple: invoices are not paid on time, more people are freelancing than ever, and the tools meant to help are overflowing dashboards with a learning curve. The solution is simple too: a web tool that helps creatives create, send and auto-chase an invoice. Straight to the point.
Our first focus is the invoice. The invoice should represent the successful completion of work. Instead, it often becomes the beginning of uncertainty: waiting, silence, and reminder emails nobody enjoys writing or receiving. Invoicing is not a feeling. It is a date, an amount and a set of terms, and it deserves the same craft as the work it pays for. We are transforming invoices from an ignorable static PDF to an auto-regulated collaborative procedure for both payer and payee: fast information extraction, guided composing, and AI agents on the chase. The point is to remove delay and confusion, keep the communication direct, and turn the emotional stress into a clear workflow.
Burr is not a debt collector, and it does not take sides. Both sides work from one record: the same invoice, the same terms and the same dates read identically to the person sending and the person paying. Late payment usually happens without a villain, so reminders inform rather than blame. If something is wrong, the client questions it through the same link and reminders pause while you talk. A collaboration should end the way it began: on good terms.
Burr is a web app for creatives, built by creatives. We did not find these problems in market research. We lived them, and we still hear them every week: from our users, and yes, from industry gossip. Every interaction teaches Burr where friction still exists, and the product keeps changing to match what people actually need.
The measure is time. You should get on Burr, spend as little of it as possible, and leave with the invoice sent or the thing you needed found. Let the tool handle the dirty part, so you can get back to the work you love. That is our position on AI too: it is a tool. It drafts reminders and reads paperwork. It does not replace anyone, and the humans stay the point. Every feature is built to save time, eliminate stress, and evolve with industry change. That is the design principle.
Alongside the tool, Selections is a curated editorial layer and nomination chain: it carries work to the people who can commission it next. Someone who knows great work tags the person who made it, each featured creator is chosen by hand and then nominates the next. No one can buy a place, and it will not become advertising. A burr travels by catching onto whoever passes by. So does good work.
Solving this problem means changing the way people view freelance work. Burr does not end with one invoice sent, chased and paid. Creative work runs in a loop: find the project, do the work, get paid, find the next one. We are building more tools on the same infrastructure, and growing a creative community that points you toward your next invoice.
Some things Burr will never do. Never take a percentage: Burr is a flat software fee, no cut of anyone's invoice. Never touch the money: clients pay you directly. Never speak in a voice that is not yours: every reminder goes out in your name and your chosen tone. Never sell data: data runs the product and nothing else. Never turn payment into a fight: no shaming, no threats, just a calm record both sides can see.
We are just getting started, and we are here for you. If you have feedback, or a problem you would like us to help solve, tell us: hi@burr.digital. It is how we choose what to build next.
What Burr holds, why, and how to have it deleted.
Burr (burr.digital) is an invoicing and delivery tool for creative freelancers, operated from the United Kingdom and available worldwide. The data controller for account, billing and security data is Burr Labs Ltd, registered in England and Wales, company no. 17329153, VAT no. GB 528997522, registered office 8 Petworth Street, London SW11 4QR, ICO registration reference ZC193907. For the details a sender puts on an invoice about their client, the sender is the controller and Burr processes them on the sender’s behalf. For anything in this policy, email hi@burr.digital or use the contact page.
Account data: your email, name, studio name and plan, and whether you verified a student rate (we keep the fact of verification and the academic email you used). Invoice data: what you put on an invoice: client name and email, amounts, line items, terms, notes, payee and bank details you choose to include, and optional payment links. Details your client adds: billing details, a PO number, questions and messages about the invoice, evidence and proof-of-payment files. Notes you keep about clients: your client book and the private notes you write on an invoice. Files: deliverables you upload. Technical data: hashed IP addresses and browser user-agent strings in security logs (sign-ins, link opens, receipt confirmations, reports) kept to protect the record both sides rely on, and the record of your agreement to the Terms. Email preferences: unsubscribe and opt-out records, kept so we do not email you again. We do not run advertising trackers.
To deliver the service you asked for (contract): sending invoices, magic links, reminders, and payment records. To keep a timestamped, retained record both parties can rely on (legitimate interest of both parties). To meet legal obligations (tax, accounting, fraud prevention). Payment for Pro is handled by Stripe. Card details never touch Burr.
Processors under contract, with where they run and the basis each one publishes for transfers outside the UK: Supabase (database, sign-in and file storage; EU-US standard contractual clauses with the UK addendum), Vercel (hosting; US; UK extension to the EU-US Data Privacy Framework), Resend (email delivery; US; UK extension), Stripe (billing; US; UK extension), Upstash (rate limiting; US; UK extension), Sentry (error monitoring, Functional Software Inc.; US; UK extension; receives technical error events with personal data minimised), Anthropic (AI; US; standard contractual clauses) and Cloudflare (DNS only). Anthropic reads the text and screenshots you paste on the homepage to suggest invoice details, and drafts payment reminders from the invoice number, amount, due date, your name and your client’s name; the content is processed under contract and is not used to train models. Google or Apple see a sign-in only if you choose to sign in with them. Fonts are served from burr.digital itself. We do not sell personal data. We share it only with these processors, or when the law requires. This list was last checked on 10 October 2026.
How long we keep it:
Each delivery travels on a unique, unguessable link. Anyone holding the link can view that one invoice. Treat it like the document itself. Senders can revoke a link at any time; high-security mode additionally requires the recipient to verify their email.
Wherever you are, you can ask for a copy of your data, correction, deletion or restriction, and object to processing. Email hi@burr.digital; we answer within one calendar month. Account holders can download everything from Settings (Export my data) at any time. Delete your account and we delete your data within 30 days, except the minimal records UK tax and accounting law requires us to keep. If you are in the UK you can also complain to the Information Commissioner’s Office at ico.org.uk; elsewhere, to your local authority.
The person or studio who sent it is the controller of the details on it; Burr holds them on their behalf. Burr holds your email and name, the billing details, PO number, questions, messages and files you add, and a hashed record of when the link was opened. Our processors above handle the email and storage, and Anthropic sees your name when a reminder is drafted. We keep the record while the sender keeps the invoice. Reminders stop the moment you unsubscribe from them. For corrections, ask the sender. To exercise any right directly, or if you were not expecting the invoice, email hi@burr.digital or use Report this invoice on the invoice page, and we will answer within one calendar month.
Burr sets no cookies until you sign in. Signing in sets the session cookies that keep you signed in. While you build an invoice, the draft is kept in your browser’s local storage so a reload does not lose it. Our error monitoring (Sentry) records technical events when something breaks. Stripe sets its own cookies on its payment page. None of this needs a consent banner, and we run no advertising or analytics trackers.
If you think we have handled your data wrongly, email hi@burr.digital with the subject “Data protection complaint”, or write to the registered office above. We accept complaints however they reach us, acknowledge them within 30 days (usually within two working days), look into them and tell you the outcome, normally within one month. You can also complain to the Information Commissioner’s Office at ico.org.uk at any time.
If this policy changes materially, account holders get an email before it takes effect.
Each section has the legal text and a plain-English summary.
Burr is operated by Burr Labs Ltd, a company registered in England and Wales under company number 17329153 (VAT no. GB 528997522). Registered office: 8 Petworth Street, London SW11 4QR. Email: hi@burr.digital.
Burr provides a tool (“the Service”) enabling creators, with or without an account (“Users”), to dispatch combined deliveries of digital assets and invoices to designated recipients (“Brands”), and automates subsequent reminder communications according to the schedule shown for the User’s plan.
You send files + invoices in one go, with or without an account. We mail follow-ups on the schedule your plan shows.
Users may attach assets as third-party links or as uploads stored on Burr's infrastructure, within the size limits shown when uploading. Uploaded assets are held in private storage and served only via expiring signed links to the holder of the delivery link, once they have confirmed receipt. For third-party links, Burr is not liable for the availability, retention or expiry of the linked content. Burr may remove stored assets associated with revoked, settled or abandoned deliveries after a reasonable period.
Link your file host, or upload to us. Uploads are private and only reachable through the delivery's own expiring links. If a third-party link dies, we can't recover that file.
A Brand's interaction with the magic-link confirmation constitutes acknowledgement of receipt of the assets and of the payment terms displayed. This acknowledgement is recorded as a timestamped, retained event.
When the brand clicks “confirm receipt,” they're agreeing to the terms you set. We keep a timestamp.
Statements and reminders are sent by Burr in the User's name, with replies directed to the User's email address. The User may mute, pause, or trigger individual communications. Burr does not guarantee deliverability against third-party spam filtering.
Emails go out from Burr in your name, and replies come to you. You can pause or retrigger. We cannot control spam filters.
Reminders follow the schedule shown for the User’s plan. The last reminder in the schedule asks for payment; it names no deadline and carries no threat. Anything the User does after it, including referring the debt to a recovery service of their choice, is the User’s own decision, and Burr does not initiate, mediate or otherwise participate in any recovery action.
Reminders follow your plan’s schedule and the final one asks for payment. What happens after it is your decision. Burr takes no part in it.
Selections are editorial features, not advertising. Entries across the categories are reviewed and chosen at Burr's discretion; a submission reserves a review, not a guaranteed feature. Burr reserves the right to decline entries deemed off-category or in conflict with the editorial principles of the Service. Featured creators may ask for their work to be removed at any time by emailing hi@burr.digital, and Burr removes it promptly.
Selections has four categories: students (Burr Open), working creatives, brands and institutional partners. We can decline anything else. Featured creators can ask us to take their work down at any time.
These terms bind everyone who sends through Burr, with or without an account. Users must be 18 or over, provide accurate information, and keep credentials confidential. The Service may not be used to send unsolicited bulk communications, to invoice for unlawful goods or services, to misrepresent identity or amounts owed, or to harass recipients. Burr applies sending limits and may suspend or terminate accounts engaged in abuse, fraud, or breach of these terms.
Use accurate details, invoice real work, and don't send spam. The rules apply whether or not you have an account. Accounts that abuse Burr are closed.
The core send-and-chase flow is free. Pro is a monthly subscription billed in advance via our payment processor (Stripe); Burr never stores card details. Subscriptions renew automatically until cancelled and may be cancelled at any time, taking effect at the end of the current billing period. Fees are non-refundable except as set out in our Refund and cancellation policy or where the law requires. Burr is a software fee, not a commission: Burr takes no percentage of any invoice and is never a party to the payment between User and Brand.
Sending an invoice is free. Pro is a flat monthly fee through Stripe: cancel any time and it runs to the end of the billing period. We never touch or take a cut of your invoice money. See our Refund & Cancellation policy for how cancellations and refunds work.
BURR Support lets a Pro User ask Burr to review an overdue invoice. Burr will contact the User to agree next steps and may suggest wording for the User’s own reminders. Burr does not write to the Brand in its own name, does not collect debts, is not a law firm, regulated debt-collection agency or insurer, does not provide legal advice, does not purchase debt and does not guarantee recovery or any outcome. Where a third-party recovery service may be appropriate, any engagement is between the User and that third party. The User may withdraw a request at any time.
Ask us to look at an overdue invoice and we come back to you with suggested next steps. We do not write to your client ourselves, and we are not debt collectors or lawyers. If it needs real recovery, that is between you and whoever you choose.
Burr processes personal data (account details, invoice metadata, recipient email addresses, hashed technical logs) solely to operate the Service, in accordance with UK GDPR. Invoice content is exchanged between User and Brand; Burr does not sell personal data, and security-relevant events are logged with IP addresses stored only in salted, hashed form. Users may export their data from Settings at any time while the account is open, may request deletion, and may leave without any exit fee. Sub-processors include hosting, database, email-delivery, and error-monitoring providers (including Sentry, US-based, for technical diagnostics) within the scope needed to run the Service. Some processors are located outside the UK; transfers are made under appropriate safeguards.
Your data runs the product and nothing else. We don't sell it, we hash what we log, you can export everything whenever you like, and leaving costs nothing.
The Service is provided “as is”. To the maximum extent permitted by law, Burr's aggregate liability is limited to the fees paid by the User in the twelve months preceding the claim; Burr is not liable for indirect or consequential loss, including non-payment of any invoice. Nothing limits liability that cannot lawfully be limited. Users may close their account at any time; Burr may terminate for material breach. Burr Labs Ltd operates from the United Kingdom. The Service may be used from anywhere; local rules on invoicing, tax and data may differ where the User or the Brand is, and the User is responsible for following them. Burr produces commercial invoices and payment requests: it is not a certified e-invoicing or fiscal-reporting system and does not satisfy mandatory e-invoicing or fiscal clearance schemes (for example in India, Saudi Arabia, Brazil, Turkey or parts of the European Union); the User remains responsible for the tax-invoice rules where they are registered. These terms are governed by the laws of England and Wales, with exclusive jurisdiction of its courts. Burr may update these terms from time to time and will give notice of material changes.
We run the tool. We are not liable if an invoice goes unpaid. Our liability is capped at what you paid us in a year. English law applies. You can use Burr from anywhere, and local tax and invoicing rules are yours to follow: a Burr invoice is a normal commercial invoice, not a government e-invoicing filing. We will tell you if these terms change.
Anyone may report an invoice, file or message sent through Burr, using the Report this invoice link on the invoice page or by emailing hi@burr.digital. Burr reviews reports promptly, normally within two working days, and may withdraw a delivery link, remove hosted files or suspend a sender where content is unlawful, fraudulent, harassing, infringes another person’s rights or breaks these terms. The User is told what was removed and why, and may reply to hi@burr.digital to ask Burr to look again. Burr reports content involving the sexual abuse of children to the National Crime Agency as the law requires.
If an invoice or file sent through Burr looks fraudulent or unlawful, report it from the link or by email. We act fast, we tell the sender what we did, and they can ask us to look again.
Where a User is a business and Burr processes personal data about the User’s clients on the User’s instructions, these data processing terms form part of these Terms and are the written contract required by Article 28 of the UK GDPR. Burr processes that data only to provide the Service and as these Terms describe; keeps it confidential and limits access to people bound by confidentiality; protects it with appropriate technical and organisational measures; uses only the sub-processors listed on the Privacy page and gives notice on that page before adding one, so the User may object; assists the User, taking into account the nature of the processing, in responding to data subject requests and in meeting the User’s security and breach obligations, and tells the User without undue delay after becoming aware of a personal data breach affecting their data; deletes or returns the data when the account closes, except where the law requires retention; and makes available the information needed to demonstrate compliance with Article 28, including allowing audits by the User or an auditor the User mandates, at reasonable notice and no more than once a year unless a regulator requires otherwise. Transfers outside the United Kingdom rely on the safeguards stated on the Privacy page. Each sub-processor is bound by data protection obligations equivalent to these.
If you are a business, this is our processor agreement with you. We use your clients’ details only to run Burr, keep them safe, use only the providers listed on the Privacy page, help you with requests and breaches, and delete the data when you leave.
Last updated: 10 October 2026
Burr is operated by Burr Labs Ltd, company no. 17329153, registered in England and Wales, VAT no. GB 528997522. Registered office: 8 Petworth Street, London SW11 4QR. Email: hi@burr.digital.
We want Burr to be simple to use and simple to leave. This policy explains how cancellations, refunds, and payments work for Burr subscriptions and purchases.
This policy applies alongside your legal rights as a consumer or business under UK law. Where the law provides stronger protections, those rights continue to apply.
You can cancel your Pro subscription at any time from your account: Settings → Manage billing.
Cancelling stops future renewals. You'll continue to have access to Pro features until the end of the billing period you have already paid for.
We do not provide partial refunds for unused time in a billing period, unless required by law.
If you are a consumer purchasing Pro for the first time, you may request a full refund within 14 days of your first payment, provided the subscription has not been substantially used.
To request a refund, email us with your account email and details of your request.
Pro subscriptions renew automatically at the current subscription price unless you cancel before your renewal date.
The receipt we email after each payment shows the date of the next renewal.
Top-up credits (“tokens”) are available immediately after purchase and do not expire.
Because they are digital credits provided instantly, they are non-refundable once purchased, unless the credits were not delivered due to a technical issue, or a refund is required by law.
If something went wrong, contact us and we'll look into it.
Student plans follow the same cancellation and refund rules as the equivalent Pro subscription or top-up purchase.
If a subscription payment fails, we'll retry the payment and let you know by email.
If payment cannot be completed, your account will move to Free. Nothing is deleted: you can download your invoices and client list from Settings (Export my data) at any time and keep sending one free invoice a month. Pro features, including the dashboard and client book, close until you resubscribe.
You can cancel Pro directly through Settings → Manage billing.
For refund requests, email hi@burr.digital with your account email and a short explanation of what happened.
We aim to respond within 2 working days. Approved refunds will be returned to your original payment method through Stripe, usually within 5 to 10 business days.
If something hasn't worked as expected, please contact us first. We're usually able to resolve issues faster directly.
If a chargeback is opened without contacting us, we may temporarily restrict account access while the payment issue is reviewed.
Nothing in this policy affects your statutory rights under UK law.
Short answers about how Burr works. Still stuck? Email us and we'll get back to you within two working days.
Your message is now an email in our team inbox. We read it and reply to the address you gave. Keep your reference if you want to follow up.
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Burr Pro
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Renews monthly at the price shown until you cancel. Cancel any time from Settings. Price includes VAT where it applies. Terms · Refund policy
How it works
Receipt on its way. Your dashboard and client book are ready.
Your dashboard and client book are ready.
Your client's link stops working, reminders stop, and the invoice leaves your dashboard and client book.
This can't be undone.
Your name shows on your dashboard. Your clients never see it.
Four steps. You never write a chase email again.
One link, one invoice, one click for the brand. No account for them, no template for you.
The brand unlocks your files by confirming receipt and terms. That's the whole handshake.
The burrflake fills in as the invoice ages. Statements go out on their own. You can be anywhere, doing anything, ignoring it beautifully.
Ledger closes. You move on. The burrflake, having done its one job, goes back to being a nice icon.
We watched someone spend six months chasing one invoice. Let Burr do that instead.
The steps the Burr team takes once you request support on an overdue invoice.
You request support on an overdue invoice. Burr receives the full record: invoice, terms, and every reminder already sent.
A Burr specialist confirms the case and sets the approach. Usually within one working day.
Burr contacts the client directly, on the record. You are not in the thread.
If it stays unpaid, Burr issues a formal demand and, with your approval, refers it to a UK recovery service.
The Burr team will take over collection. What happens next:
Burr chases this invoice for you, automatically. Set when reminders go out, choose the tone, and see exactly what's been sent.
Burr's firmest reminder: a short, direct note that the invoice is overdue and payment is needed now. It doesn't threaten debt recovery or add fees; it goes from you, and replies come back to you.
Invoice · overdue Invoice is overdue. Please complete payment when possible.
Raise a question here. Reminders pause while you and the creator resolve it, and both of you see the same record.
Not expecting this invoice, or does something about it look wrong or unlawful? Tell Burr. We read every report, usually within two working days, and can withdraw a link that should not have been sent. For a question about the amount or the work itself, use Something's not right instead.
Invoice #BURR042 · £3,200 · due 2 November 2026. We'll set a nudge 3 days before, and again on the day.
"Net 30" means payment is due 30 days after the invoice is issued. Standard for creative work. Shorter terms (Net 7 / Net 14) get you paid faster: useful with new clients.
Burr automatically converts working days to a calendar due date for the brand. Reminders fire on the correct day either way.
The magic link will return a "this delivery has been revoked" page. Any download links from this delivery become invalid immediately. The brand gets an email letting them know to contact you directly.
Audit history is preserved. You can issue a new delivery to the same brand at any time.
Burr sends an email on each scheduled day so you don't have to chase. Toggle any of them on or off. The brand only sees one email at a time, and a polite one at that.
You're always the sender. Burr just writes the words and times the send. Reply to any email and you take over the thread.
Snapshot of what you've sent and what's landed.
Use this for your Self Assessment.
Enter your university email (.edu, .ac.uk, .edu.au and similar). We'll send a 6-digit code to confirm you're a student.
You'll need to be signed in. Verification confirms your student status only.
We sent a 6-digit code to . Enter it to unlock the £7 student rate.
Didn't get it? Send again · codes expire in 10 minutes.
If yes, you can get going right away. If you'd like a hand, we'll mark each field with a small ⓘ you can hover for context: terms, late-payment, UTR, the lot.
You can change this later in Settings.
